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Effective Date: July 6, 2026
At My Bay Services, we are committed to providing exceptional service and maintaining clear communication with our customers. By requesting an estimate, scheduling or receiving services, using our website, communicating with us by phone, email, text message, or social media, or purchasing any of our products or services, you acknowledge and agree to these Terms of Service.
These Terms are intended to help ensure a clear understanding of our services, policies, and mutual responsibilities. If you have any questions or concerns about these Terms, we encourage you to contact us before requesting services. If you do not agree with these Terms, we respectfully ask that you refrain from using our website or requesting our services.
Company Information
My Bay Services provides residential and commercial property services, including but not limited to:
Services may vary based on location, licensing requirements, weather conditions, material availability, and scheduling.
Estimates and Quotes
All estimates are provided in good faith based on the information available at the time of inspection.
Unless otherwise stated in writing:
Scheduling
Appointments are scheduled on a first-come, first-served basis.
Scheduling may be affected by:
Estimated completion dates are projections only and are not guarantees.
Customer Responsibilities
Customers agree to:
My Bay Services is not responsible for damage resulting from hidden or undisclosed conditions.
Payment Terms
Unless otherwise agreed in writing:
Failure to make timely payment may result in suspension of future services.
Deposits
Deposits may be required for:
Deposits may become non-refundable once materials have been ordered or work has commenced.
Change Orders
Any modifications to the original scope of work may require a written Change Order.
Additional work may affect:
Cancellations
Customers should provide at least 24 hours' notice when canceling scheduled appointments.
Projects canceled after materials have been purchased or after work has begun may be subject to cancellation fees and reimbursement for labor, materials, and other incurred costs.
Warranties
Warranty coverage varies depending on the service provided.
Unless otherwise stated in writing:
Manufacturer warranties apply only to products covered by the manufacturer.
Labor warranties apply only to workmanship performed by My Bay Services.
Warranties do not cover abuse, neglect, normal wear and tear, acts of nature, improper maintenance, modifications by others, or damage caused by third parties.
Limitation of Liability
To the fullest extent permitted by law, My Bay Services shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our services.
Our total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim, except where prohibited by law.
Existing Conditions
My Bay Services is not responsible for pre-existing conditions including, but not limited to:
Discovery of hidden conditions may require additional repairs at additional cost.
Property Damage
While reasonable care is exercised during all work, landscaping, excavation, construction, and maintenance activities inherently carry some risk.
Customers acknowledge these risks and agree to promptly notify My Bay Services of any concerns so they may be inspected.
Communications
By providing your phone number or email address, you authorize My Bay Services to contact you regarding:
Message and data rates may apply.
You may opt out of text messages by replying STOP.
Privacy
Your personal information is handled in accordance with the My Bay Services Privacy Policy.
Intellectual Property
All website content, logos, photographs, graphics, text, marketing materials, and other content created by My Bay Services remain the property of My Bay Services unless otherwise stated.
No content may be copied or reproduced without written permission.
Force Majeure
My Bay Services shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, supply chain disruptions, labor shortages, governmental actions, or other unforeseen events.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida.
Any legal action arising under these Terms shall be brought in the appropriate state or federal court located in Florida, unless otherwise required by applicable law.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with any signed proposal, estimate, contract, or work order, constitute the entire agreement between the parties regarding the services provided.
Contact Information
My Bay Services
Phone: 850-753-5014
Effective Date: July 6, 2026
At My Bay Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our business phone communications, including phone calls, text messages (SMS/MMS), voicemails, and other communications.
Information We Collect
How We Use Your Information
By providing your phone number, you consent to receive text messages from My Bay Services regarding:
Message frequency varies depending on your services.
Standard message and data rates may apply according to your wireless carrier.
You may opt out of receiving text messages at any time by replying:
STOP
You may receive one final confirmation message after opting out.
For assistance, reply:
HELP
or contact our office directly.
Marketing Messages
We will only send promotional or marketing text messages if you have expressly agreed to receive them. You may opt out of marketing messages at any time by replying STOP.
Phone Calls
Phone calls may be monitored or recorded where permitted by applicable law for quality assurance, training, documentation, or dispute resolution purposes.
Information Sharing
My Bay Services does not sell, rent, or trade your personal information.
We may share information only when necessary with:
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
Customer communications and records may be retained as long as reasonably necessary to:
Your Privacy Rights
You may request to:
Third-Party Services
Our phone system, messaging platform, payment processor, scheduling software, or CRM providers may collect and process information according to their own privacy policies. My Bay Services is not responsible for the privacy practices of third-party providers.
Children's Privacy
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will become effective upon posting or distribution.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
My Bay Services
Phone: 850-753-5014
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